Newly separated service members can expect three calls from qualified Solid Start representatives over the first year of separation. VA will attempt to contact you several times around 90, 180 and 365 days post-separation, so make sure your contact information is up to date in eBenefits.

VA Solid Start representatives will not ask you for financial information and will only discuss topics you are comfortable with. Remember that phone scammers often target Veterans, so always be vigilant and protect your financial information when talking to someone you don’t know over the phone.

For More information:   VA Solid Start – Veterans Benefits Administration